Can I order items direct through Pike and Main?

Pike and Main items are only available through Costco or Costco.com.  Our items are not available to be purchased directly since we work directly with Costco.

How do I find a particular item that I want to purchase?  

You can contact Costco directly for a particular item.  Not all items listed on the Pike and Main website are available to purchase at Costco.  You can also contact Pike and Main customer service at customerservice@pikeandmain.com for more detailed information.

Does Pike and Main take custom orders?

Unfortunately we cannot accommodate custom orders or requests.  We are constantly developing new items for Costco, please contact Costco for current available items from Pike and Main.

Does Pike and Main offer touch up paint kits?

We strive for quality and perfection in each piece of furniture, but sometimes unique blemishes can occur during the production process.  For some items we can offer a direct match to the paint color, but other items have a very unique and hand applied finish which offers more variation.  For these items we can send you an approximate to the paint color.

My doors/drawers look uneven, how can I make the doors/drawers level?

The level of the doors can be altered by using the adjustable levelers that come on the bottom of the feet on all of our pieces. First, Place the item in the exact spot where it will be used. Next, if the left door is lower then extend the leveler on the right side. Then, if the right door is lower extend the leveler on the left side. Continue to turn levelers until all doors look level. Please note, if you move the item in the future, you may need to level the item again as not all floors are level.